Privacy Policy

Who We Are

The Golf Place LLC operates The Golf Place at 3920 Martin Luther King Jr. Boulevard, New Bern, NC 28562. Contact us at thegolfplacenb@gmail.com or252-460-4545.

Information We Receive

• Contact details and messages you submit for bookings, memberships, support, or other inquiries.
• Booking, membership, account, consent, and communication details handled through our website or customer systems.
• Transaction status and related billing details provided by payment processors. Payment-card details are entered with and handled by the payment provider, not this website.
• Technical information such as browser, device, IP address, pages viewed, referring pages, and cookie or analytics identifiers.

Where It Comes From

Information may come directly from you; from embedded booking or form tools operated through HighLevel or LeadConnector; from membership, booking, email, or SMS interactions; from Stripe and other checkout providers; and from hosting, security, and analytics tools used to operate the site.

How We Use Information

• Respond to inquiries and process booking or membership requests.
• Maintain customer, booking, membership, payment-status, and support records.
• Send confirmations, operational updates, and communications you requested or are otherwise eligible to receive.
• Operate, secure, troubleshoot, and improve the website and customer experience.
• Comply with applicable recordkeeping, safety, fraud-prevention, and legal obligations.

Service Providers and Sharing

We disclose information as needed to providers that help us deliver the requested service, including HighLevel or LeadConnector for customer and booking operations, Stripe and other checkout providers for payments, website hosting and security providers, and analytics or communications providers. Those providers handle information under their own terms and privacy practices. We may also disclose information when required by applicable law or to protect customers, the business, or the public.

Cookies and Analytics

The site may use cookies, local storage, and analytics tools, including Google Analytics, to understand site use, remember preferences, measure performance, and diagnose problems. Browser settings can limit some cookies, but doing so may affect parts of the site or embedded tools.

Email and SMS Choices

Follow an unsubscribe instruction included in an email when one is available. For SMS messages, reply STOP to opt out or HELP for help. You may also email us about communication preferences. Transactional or service messages may still be necessary to complete a request or manage an active account.

Retention and Requests

We retain information for as long as reasonably needed for the purposes described above and for applicable legal, accounting, fraud-prevention, dispute, and operational requirements. You may ask to access, correct, or delete information by contacting us. A request may be limited where records must be kept or where identity cannot be reasonably verified.

Minors and Security

Online membership and after-hours access are intended for adults. If you believe a minor submitted personal information without appropriate involvement, contact us. We use services and controls intended to protect information, but no website, transmission, or storage method can be guaranteed completely secure.

Changes and Contact

We may update this page as our practices or services change. The effective date above identifies the current version. Questions or requests may be sent to The Golf Place LLC at 3920 Martin Luther King Jr. Boulevard, New Bern, NC 28562; to thegolfplacenb@gmail.com or by phone at 252-460-4545.

Operational facility rules are on our Policies page, and site terms are on our Terms of Service.